Thank you for shopping at Drip City.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
Items NOT Available For Exchange or Return:
All E-Liquids are non-refundable unless the incorrect item was received. If the quality or taste is different we may be able to replace them on a case to case basis.
Products that do not meet these criteria will not be considered for return or exchange.
Please contact us before you send the product:
Send the product with its original packing and the receipt or proof of purchase, to:
6705 W Highway 290 STE 604 AUSTIN, TX 78735 USA
Warranties Are Void Under The Following Conditions
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Drip City.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us: